Customer Service Representative

American Income Life

Opportunity unlimited.

Full time, Part time, Remote
Chicago, Illinois
Posted 3 years ago

Position summary

American Income Life (AIL) is a leading insurance and supplemental benefits provider. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That’s what makes us so successful. We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area.

Company background

American Income Life has been in business for over 68 years. We are a company that works with over 40,000 different labor unions, including the NFL, NBA & MLB, with over 5 million members and counting. Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits packages because standard work benefits are often eliminated or reduced upon leaving or retirement. We provide unions with permanent benefits to give them the protection they need throughout their lives. American Income Life is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awards in 2017, 2018 and 2019. AIL has also been named the 24th Happiest Places to Work by Forbes Magazine.

Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.

What we offer

  • Weekly advances and bonuses ($55K first year average income)
  • Long-term career progression
  • Flexible work hours
  • Remote work from home option
  • Residual Income
  • Full health benefits
  • Hands-on 1-on-1 training
  • Proprietary leadership training via AIL’s patented Leadership Academy
  • All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)
  • Full Benefits

Minimum qualifications

  • Strong communication skills
  • Time management skills
  • 18+ years of age
  • Must pass a background check
  • High school diploma (higher education preferred but not required)
  • Customer service and/or retail experience preferred but not required

Job Features

Savings and Investment Plan (401K)Eligible employees may begin participating in the plan on the first day of employment.
Pension PlanEligible employees who complete 1 year of service with the Company become participants in the Pension
MedicalBenefits are available to all eligible employees and qualified dependents the first of the month following 30 days of service.
Dental & VisionEligible employees and qualified dependents are able to enroll the first of the month following 30 days of service.
Health Savings Accounts (HSA)A pre-tax Health Spending Account (HSA) is offered to those who enroll in the High Deductible Plan. It allows you to pay for many of the health care expenses not covered by your medical plan including deductibles and co-pays. Participation is elected on a calendar year basis and is available to all eligible employees the first of the month following the completion of 30 days of service.
Short-Term DisabilityEligible employees may be entitled to salary continuance during periods of temporary disability. Benefits are based on employee status and years of service.*
Vacation and Paid HolidaysEmployees are eligible for vacation upon the completion of 6 months of employment. In addition, the Company offers 8 paid holidays.
Education AssistanceThe Company supports employees who wish to continue their education to secure increased responsibility and growth within their professional careers. We offer a reimbursement program for expenses incurred through approved institutions of learning. In addition, Fellow, Life Management Institute (FLMI) and International Claim Association (ICA) program courses are offered after the completion of six months of services at no cost to the employee.

Apply Online

A valid email address is required.
A valid phone number is required.